C&I Program

Appalachian Power’s C&I Prescriptive Program offers incentives for common energy efficiency projects. The C&I Prescriptive Program provides financial incentives to business customers who implement energy efficient improvements and technologies that reduce energy consumption.

Incentive Details 


C&I Prescriptive Rebate Program Terms and Conditions

Incentives are available for a variety of energy-savings technologies in existing buildings projects. Choose from a variety of measures with standardized incentives. The program currently includes incentives for: 

Three Easy Steps to Participate


1. Contact Appalachian Power 

Contact Appalachian Power’s C&I Prescriptive Program representatives to verify eligibility.

2. Complete Project and Submit Final Application 

After the installation of the equipment, submit a signed, completed application to Appalachian Power within 60 calendar days.

3. Final Review and Incentive Paid 

Appalachian Power reviews your final application and upon approval, pays your incentive.

Questions? Call 888.446.7719 or contact Edward Outlaw at eoutlaw@goodcents.com or Gerald Harbour at gharbour@goodcents.com


Commercial FAQ’s

General Program Information

Can a customer use any contractor or only a participating contractor?

The Appalachian Power C&I program requires the work be completed by a licensed contractor who is participating in the network unless the customer has sufficient staff to install.  A contractor network has been established for a customer to identify potential contractors to complete the installation of the new unit. This contractor network is available on the web and can be found here. Contractors may click here to register. 

Does it matter who my gas provider is?

No. In order to qualify, the business must be an individually metered Appalachian Power or American Electric Power customer in West Virginia with an active account regardless of their gas supplier.

How much does it cost?

There is no cost to participate in the Appalachian Power C&I program either as a customer or a participating contractor.

Can I reserve funds for a project that I plan to complete?

Yes, you can reserve funds for a period of 180 days maximum.  To reserve funds an application form must be completed and include an expected date of project completion.

What if I have other questions and need to speak with a Customer Service Representative?

Please call the toll-free number for the Appalachian Power C&I Program at 888.446.7719.


How long will it take to get my rebate check?

Once the work is completed and appropriate paperwork is received it will take up to 45 days to receive your rebate check.

Who does the rebate check go to?

The rebate can be received by the customer, or the contractor with customer approval.

What items are eligible C&I Prescriptive program?

The rebate is not brand specific. Eligible items include:

  • T8 Upgrades
  • HPT8 Upgrades
  • T5 Upgrades
  • LED Upgrades
  • CFL Upgrades
  • Occupancy Sensors
  • Pulse Start Metal Halide
  • VFD Installation
  • Air Conditioner Upgrades
  • Heat Pump Upgrades
  • Water Cooled Chiller Upgrades
  • Packaged Terminal Air Conditioner Upgrades
  • Programmable Thermostat Upgrades
  • Refrigerators
  • Freezers
  • Ice Machines
  • Fryers
  • Ovens
  • Dishwashers

A complete rebate chart with rebate amounts is posted at the following link: Commercial Lighting Rebate Chart

Can a customer complete the Rebate Application online?

The rebate form is not available for completion online, but is available for printing. Currently, customers are only able to complete a paper form and submit the signed form along with all necessary invoices to:

Appalachian Power Rebate Program
PO Box 467220
Atlanta, GA 31146

What do I need to submit?

Two items are required to submit your application: 

1.  A signed and completed application form.
2.  A copy of the invoice for the work completed.

Additionally, the contractor who completes the installation must be a participating contractor. For projects that are self-installed, a copy of the materials receipt must be provided along with a signed and completed application form. 

When can I submit my rebate?

Applications must be received within 60 days of the completion of the work by the participating contractor or from the date the self-install was completed.

Will my installation be verified?

All installations are subject to inspection.

Call 888.446.7719 for more details.